Articles & In The News

Understanding the Utah Consumer Sales Practices Act-Part Twelve: Failure to Ship/Furnish
The Frustration of Unshipped Orders Finally, you are able buy that perfect item online. You pay the company your hard-earned money. You expect prompt fulfillment

Understanding the Utah Consumer Sales Practices Act-Part Eleven: Contingent Inducements
The False Promise of Referral Discounts Have you ever been promised a huge, easy discount? Maybe a salesperson said you could earn a rebate. All

Understanding the Utah Consumer Sales Practices Act- Part Ten: Warranty Misrepresentation
The Truth About Warranties and Your Consumer Rights Buying a major appliance or a new car is stressful. You expect a solid warranty to protect

Understanding the Utah Consumer Sales Practices Act- Part Nine: False Affiliation/Certification
The Danger of Fake Credentials You hire a contractor who claims to be fully licensed. Maybe a mechanic displays a prestigious certification in their shop.

Understanding the Utah Consumer Sales Practices Act-Part Eight: False Price Advantage
The Trap of Fake Sales and Phony Discounts Everyone loves finding a great deal. Saving money feels fantastic. Seeing a massive discount sign triggers immediate

Understanding the Utah Consumer Sales Practices Act-Part Seven: Unnecessary Repairs
Have you ever taken your car in for a simple, routine oil change, only to have the mechanic suddenly claim you need urgent, thousands-of-dollars worth